What Is Choice Home Warranty?
Choice Home Warranty is a reputable company that was established in 2008 and is headquartered in New Jersey. It provides home warranty plans across all U.S. states, except for Washington. The company offers two coverage options for both homebuyers and sellers, along with several a-la-carte add-ons. By paying a monthly fee, customers can avoid bearing the full cost of repairs and replacements for eligible household components and can benefit from a network of affiliated service providers.
Choice Home Warranty Review
#1 in Best Home Warranty Companies of 2023 (tie)
| Pros: | Cons: |
| Straightforward plan structures Flat rate service fee Response time of four hours for a service request | Can’t choose your service provider Small list of optional add-on coverages Not available in Washington |
Choice Home Warranty, a New Jersey-based company established in 2008, provides home warranty plans to customers in all U.S. states except Washington. The company offers two coverage options, Basic and Total, with additional a-la-carte add-ons. For a monthly fee, customers can avoid bearing the full cost of repairs and replacements for eligible household components and can access a network of over 25,000 affiliated service providers.
While customers cannot choose their own contractors, Choice guarantees a response within four hours of requesting service and accepts claims 24/7/365. The company also offers a longer guarantee on serviced household components than many competitors, with a 60-day guarantee for workmanship and a 90-day guarantee for parts.
Unlike other home warranty companies, Choice does not require a home inspection or maintenance record prior to purchasing coverage. Additionally, the company charges a flat rate of $85 per service call, rather than a variable rate.
The Bottom Line:
Choice Home Warranty has a network of over 25,000 affiliated contractors and guarantees their workmanship and parts for 60 and 90 days, respectively. Unlike some competitors, Choice does not require a home inspection or maintenance record prior to purchasing coverage. The company also charges a flat rate of $85 per service call, which is a more straightforward pricing model compared to variable rates offered by other companies. However, customers cannot choose their own contractors. Choice accepts claims 24/7/365, but its add-on features are limited compared to other home warranty companies.
Choice Home Warranty Plans
Choice Home Warranty offers extensive coverage options for homeowners across the country, with the exception of Washington. The company’s two plans provide comprehensive protection for a range of major appliances and systems in the home. Unlike some competitors, Choice’s plans are structured in tiers rather than being limited to built-in systems or household appliances only. However, the company’s add-on features are somewhat limited. Pricing for Choice’s plans varies based on location, home size, and building type, with our comparison based on a sample 2,345 square foot townhouse in Austin, Texas.
Basic Plan
Choice Home Warranty offers two plans that cover a wide range of household items. Unlike some other home warranty companies that organize their plans based on built-in systems or household appliances, Choice uses a tiered combination structure with two levels of coverage. The company’s pricing varies depending on location, home size, and building type, which is typical for home warranty companies. To compare rates from the companies in our Best Home Warranty Companies of 2023 rating, we used a sample 2,345 square foot townhouse in Austin, Texas.
Choice’s Basic Plan is the company’s least comprehensive home warranty option. It covers many household essentials but excludes air conditioning, refrigerator, and clothes washers and dryers. However, it does include coverage for a more unique item: a whirlpool bathtub.
Total Plan
Choice Home Warranty offers two main plans for homeowners: the Basic Plan and the Total Plan. The Basic Plan covers many household essentials, but excludes air conditioning, refrigerators, and washers and dryers. However, it does include coverage for whirlpool bathtubs. The Total Plan includes all the key coverages that the Basic Plan lacks, such as washers, dryers, refrigerators, and air conditioning systems. Homeowners can also purchase individual add-ons for further coverage, such as pool equipment, well pumps, and septic systems. Choice’s monthly prices are among the lowest in the industry, with only Cinch Home Services and First American Home Warranty offering lower prices.
What does Choice Home Warranty cover?
Choice offers two plans, the Basic Plan and the Total Plan, which cover the following items. It’s important to note that, unless indicated with an asterisk, each covered item or instance is limited to one per yearly plan without additional fees.
Basic Plan:
- Electrical system*
- Plumbing system and stoppages*
- Water heater*
- Whirlpool bathtub*
- Oven/range/stove
- Cooktop
- Dishwasher
- Built-in microwave
- Garbage disposal
- Ductwork
- Garage door opener
- Ceiling and exhaust fans
Total Plan: - Everything covered in the Basic Plan
- Air conditioning system
- Refrigerator
- Washer
- Dryer
In addition to these items, homeowners can purchase individual add-ons such as pool equipment, well pumps, and septic systems. Choice’s service fee is a consistent $85, which covers the cost of the home visit. For more information on what home warranties cover and don’t cover, check out our What Does a Home Warranty Cover? guide.